Frequently asked questions
Hvordan returnerer eller bytter jeg et produkt?
You have a full 60-day return right, and exchanges are always free. Start your return through our returns portal.
Choose whether you want to swap size or have your money back, and you'll get a return label straight away. The item simply has to be unworn and with its tags.
How do I find my size?
We develop a wide range of different fits, and sometimes it can be hard to be sure of your size.
We always recommend looking at the size guide on the individual style for measurements and a recommendation, and if it doesn't fit, exchanges are free for 60 days.
You are also always welcome to write to us for help finding your right size.
How much does delivery cost?
DENMARK
Free express delivery (1-2 business days) over DKK 695
Delivery to DAO parcel shop: 39 dkk
Home delivery DAO: 49 dkk
Home delivery GLS: 49 dkk
International delivery
The price for international delivery is calculated at checkout.
Free express delivery on orders over
Germany: 120 €
Austria: 120 €
Belgium: 120 €
France: 120 €
Italy: 120 €
Netherlands: 120 €
Spain: 120 €
Monaco: 120 €
Sweden: 1.350 SEK
Norway: 1.295 NOK
RETURNS & EXCHANGES
If you would like to return or exchange your item, we offer a 60-day extended return period.
You can return or exchange your order via this link: CLICK HERE.
How long does delivery take?
If you order on a business day, we usually ship the same or the next day.
After that, delivery takes 1-2 business days in Denmark with GLS or DAO, and you get a track and trace link as soon as the parcel is on its way.
Kan jeg bruge Klarna eller en anden Buy Now, Pay Later?
Yes - with Klarna you can split the payment or pay later. We also accept Visa, Mastercard, Apple Pay, MobilePay and PayPal, and you choose freely at checkout.
Hvem laver jeres produkter?
At DRAGO we develop the entire product ourselves together with carefully selected manufacturers, from the first idea and design to the exact measurements.
Every piece is the result of a thorough design and production process with craft at each step, and we work closely with our manufacturers on materials, fit and quality